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I am getting mine tomorrow too... Do you have the serial number of yours?
Baggy Screen on New Dell Axim X50v Anyone experience this??
#11
machomonster 
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Posted 05 August 2005 - 01:41 PM
[Mid 1990's] Casio SF-7500 > Casio SF-9500 > Casio Planeo NX-6000 - Motorola 5200 > [1998] Palmpilot Pro - Ericsson GH388 > Palm Pilot Pro (2 MB) - Nokia 3210 > Palmpilot Pro (8 MB) - Ericsson GF788e > [1999] Handspring Visor Deluxe - Ericsson GF788e > [2001] Palm IIIC - Motorola V3688 - Nokia 8210 > [2002] Palm 505 - Motorola Timeport P7689 > [2004-Present] Treo 600 > [2005-Present] Dell Axim x50V
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#12
eric16
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Posted 05 August 2005 - 02:19 PM
Eh, Dell also delivers on Sat too??
Anyway, i've called Dell this morning, and have e-mailed them the pictures and a small video clip to show them the defective screen.
And they said they'll call me back this evening to see if approval is granted for an exchange for a new replacement. Do they need 1 whole business day to approve??
And the lady on the phone said the replacement unit will arrive earliest mon/tues upon approval of exchange.
Now keeping my fingers crossed that the replacement one is ok, as Aximsite users mentioned abt defective units even after 2nd and 3rd replacement.
Anyway, i've called Dell this morning, and have e-mailed them the pictures and a small video clip to show them the defective screen.
And they said they'll call me back this evening to see if approval is granted for an exchange for a new replacement. Do they need 1 whole business day to approve??
And the lady on the phone said the replacement unit will arrive earliest mon/tues upon approval of exchange.
Now keeping my fingers crossed that the replacement one is ok, as Aximsite users mentioned abt defective units even after 2nd and 3rd replacement.
#13
Symphony
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Posted 05 August 2005 - 02:32 PM
eric16, on Aug 5 2005, 06:19 AM, said:
Eh, Dell also delivers on Sat too??
Anyway, i've called Dell this morning, and have e-mailed them the pictures and a small video clip to show them the defective screen.
And they said they'll call me back this evening to see if approval is granted for an exchange for a new replacement. Do they need 1 whole business day to approve??
And the lady on the phone said the replacement unit will arrive earliest mon/tues upon approval of exchange.
Now keeping my fingers crossed that the replacement one is ok, as Aximsite users mentioned abt defective units even after 2nd and 3rd replacement.
Anyway, i've called Dell this morning, and have e-mailed them the pictures and a small video clip to show them the defective screen.
And they said they'll call me back this evening to see if approval is granted for an exchange for a new replacement. Do they need 1 whole business day to approve??
And the lady on the phone said the replacement unit will arrive earliest mon/tues upon approval of exchange.
Now keeping my fingers crossed that the replacement one is ok, as Aximsite users mentioned abt defective units even after 2nd and 3rd replacement.
Jiak Lat man....wish you luck this time... :cry:
#14
eric16
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Posted 05 August 2005 - 03:26 PM
Symphony, on Aug 5 2005, 02:32 PM, said:
Jiak Lat man....wish you luck this time... :cry:
thanks pal!
I'll update the latest from Dell in here... so can provide an insight of Dell's aftersales service.
#15
eric16
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Posted 05 August 2005 - 05:46 PM
Dell just called, and they approve of sending a brand new unit to me to replace my defective one.
But may arrive only on 10th Aug.
So in the meanwhile, i'll use this temporarily till the new one comes.
Well, those who are receiving their units on Sat, pls let me know the condition of your set.. wanna see if it's just me unlucky.
By the way, my X50v auto soft-reset by itself... It happened twice today while I was using it. Once was when i'm opening up pictures from my SD card, there's abt 37MB of pics, and it just auto soft-reset after hanging for a while and second time was when i just simply switch from portrait to landscape, it paused a while, and again auto soft-reset..
Anybody experience this?
But may arrive only on 10th Aug.
So in the meanwhile, i'll use this temporarily till the new one comes.
Well, those who are receiving their units on Sat, pls let me know the condition of your set.. wanna see if it's just me unlucky.
By the way, my X50v auto soft-reset by itself... It happened twice today while I was using it. Once was when i'm opening up pictures from my SD card, there's abt 37MB of pics, and it just auto soft-reset after hanging for a while and second time was when i just simply switch from portrait to landscape, it paused a while, and again auto soft-reset..
Anybody experience this?
#16
Symphony
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- Joined: 09-April 01
Posted 05 August 2005 - 06:47 PM
eric16, on Aug 5 2005, 09:46 AM, said:
Dell just called, and they approve of sending a brand new unit to me to replace my defective one.
But may arrive only on 10th Aug.
So in the meanwhile, i'll use this temporarily till the new one comes.
Well, those who are receiving their units on Sat, pls let me know the condition of your set.. wanna see if it's just me unlucky.
By the way, my X50v auto soft-reset by itself... It happened twice today while I was using it. Once was when i'm opening up pictures from my SD card, there's abt 37MB of pics, and it just auto soft-reset after hanging for a while and second time was when i just simply switch from portrait to landscape, it paused a while, and again auto soft-reset..
Anybody experience this?
But may arrive only on 10th Aug.
So in the meanwhile, i'll use this temporarily till the new one comes.
Well, those who are receiving their units on Sat, pls let me know the condition of your set.. wanna see if it's just me unlucky.
By the way, my X50v auto soft-reset by itself... It happened twice today while I was using it. Once was when i'm opening up pictures from my SD card, there's abt 37MB of pics, and it just auto soft-reset after hanging for a while and second time was when i just simply switch from portrait to landscape, it paused a while, and again auto soft-reset..
Anybody experience this?
Good for you...as the current set seems very problemmmatic....switching to landscape shld not cause soft reset.
