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Hi all, having big problem with my Dopod just bought yest! So disappointing. My previous Dopod 838 give me zero problem. P :confused: roblem face:
1) Touch screen cannot sense back space
2) When pressing dial buttton repeatly, dial screen does not appear.
3) Now cannot even call out.
4) Key board does not light up when press.
Anyone here face that much problem?
Big Problem with Dopod 838Pro
MultiQuote
#2
christiankirana 
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- Location:Singapore
Posted 15 November 2006 - 07:18 PM
keyboard does not light up when u are using it on bright area as there is sensor...
#3
rivaldo
- HTC Technical Support
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Posted 16 November 2006 - 02:10 AM
hi alvinstrm,
take a look at this picture below
the arrow is the light sensor that christiankirana is talking...try to cover up the light sensor with your hand...and once the light sensor doesnt detect any light, the keyboard will automatically switched on...
take a look at this picture below
the arrow is the light sensor that christiankirana is talking...try to cover up the light sensor with your hand...and once the light sensor doesnt detect any light, the keyboard will automatically switched on...
#5
rkrishnamurthy
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Posted 16 November 2006 - 11:39 AM
cdiony, on Nov 16 2006, 08:53 AM, said:
btw, Other than direction, what's the last button for, the one at far right, last row, with the folder image. Thanks .
that button when pressed with the symbol key (denoted by ".") will open up the file explorer.
#6
alim99
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Posted 16 November 2006 - 12:04 PM
alvinstrm, on Nov 15 2006, 06:44 PM, said:
Hi all, having big problem with my Dopod just bought yest! So disappointing. My previous Dopod 838 give me zero problem. P :confused: roblem face:
1) Touch screen cannot sense back space
2) When pressing dial buttton repeatly, dial screen does not appear.
3) Now cannot even call out.
4) Key board does not light up when press.
Anyone here face that much problem?
1) Touch screen cannot sense back space
2) When pressing dial buttton repeatly, dial screen does not appear.
3) Now cannot even call out.
4) Key board does not light up when press.
Anyone here face that much problem?
Yeah, I have the same problem. What I encountered is that you uses the Device locked function. Everytime your PDA goes to sleep mode and you press the on/off button to bring back the screen and then unlock it, all keys will not work. I try waiting for a long time, that it wake up. If I don't use the device lock, and leave it to sleep and when I press the on/off button, I can instantly uses the dial screen and everything. try that for the time being. I am not sure any one complain this to Dopod yet.
#8
alvinstrm
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Posted 16 November 2006 - 12:31 PM
Then If you got to maKe an urgent call how? I suppose to bring to Dopod centre today but the problem resolved by itself. So nothing to prove to the when I bring the set down. I even did a hard reset but cannot resolve the problem
#9
alim99
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Posted 16 November 2006 - 12:43 PM
alvinstrm, on Nov 16 2006, 12:31 PM, said:
Then If you got to maKe an urgent call how? I suppose to bring to Dopod centre today but the problem resolved by itself. So nothing to prove to the when I bring the set down. I even did a hard reset but cannot resolve the problem
To work around, you need to click on the windows start and phone, the dial pad will appear and you can dial a call. I have also encountered two issues, 1) when using my bluetooth headset. Sometimes it got disconnect automatically when you are talking half way. I think about 10 mins it got disconnected. I try to connect it back and it does not. I have to turn off and on the bluetooth on the PDA then it will get connect back. 2) The other issue is the operator signal shows full and yet you cannot made a call out. It reported operation failed and this will prevent you from receiving call as well. But... you can receive SMS. I have to turn the phone off and on again. then it becomes normal again. I got to bring my phone back to SIS to ask them how to resolve this for me. Presently, don't have time to do so. :sowwy:
#10
alvinstrm
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Posted 21 November 2006 - 06:20 PM
This Dopod 838Pro is giving me lots of problem. The first set I mentioned earlier, Dopod and M1 cannot solve it, so they did a one to one exchange for me. After getting a new set, problem came back again! Dial pad does not appear after repeated pressing. When this problem occur, sms and word doc can write but cannot delete or backspace. I even got a new sim card to ensure that it not sim card problem. Hard reset also done. I'm running out of ideas how to solve the problem. If still cannot solve, will be exchanging for atom executive and giving up on Dopod.
Another problem, whenever I load in a new sim card, there will be a notification that said there a new voice mail. After calling my voice mail then the icon disappear. Initial I thou this might be the reaason for the hanging, so activated my voice mail, called voice number changed a new sim card and the icon disappear. But now, It back to same problem again. It a small icon the shape of a spectacle next to the reception bar.
Can anyone help?
Another problem, whenever I load in a new sim card, there will be a notification that said there a new voice mail. After calling my voice mail then the icon disappear. Initial I thou this might be the reaason for the hanging, so activated my voice mail, called voice number changed a new sim card and the icon disappear. But now, It back to same problem again. It a small icon the shape of a spectacle next to the reception bar.
Can anyone help?
